Privacy Policy
Modern Laundry (hereinafter the “Company”) which operates and maintains the website (https://modernlaundry.net/) is committed to reserving the privacy of the Client’s (collectively referred to as the “User”) personal information provided while the User is browsing the Company’s web site or through Mobile App.
Privacy policy promise
The information on the Company website and Mobile App aims to provide the User with the required information and best brief of the Company’s superior service, yet the Company’s most important asset is the User’s trust.
The Company ensures that the User’s information is secure and only used as the User would want. The User’s privacy is a high priority.
This Privacy Policy describes the Company’s policies and procedures on the collection, use and disclosure of the User’s information when the User uses the service and tells the User about their privacy rights and how the law protects them. The Company uses the User’s personal data to provide and improve the Service. By using the Service, the User agrees to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words which appear with their initial letter in capitalized form have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account: Means a unique account created for the User to access the Company’s Service or parts of the Company’s Service.
Company: (Hereinafter the “Company” in this Agreement) refers to Modern Laundry, Office 204, Makeen Building, Airport Road, DUBAI, Dubai, UAE 2929, AE.
Cookies: These are small files that are placed on the User’s computer, mobile device, or any other device, containing the details of the User browsing history on that website among many other uses.
Country refers to: The United Arab Emirates (UAE)
Device: Means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Personal Data: Covers any information that relates to an identified or identifiable individual.
Service: Refers to the Website.
Service Provider: Means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data: Refers to data collected automatically, either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website: Refers to Modern Laundry, accessible from (https://modernlaundry.net/).
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using the Company’s Service, the Company may ask the User to provide the Company with certain personally identifiable information that can be used to contact or identify the User. Personally identifiable information may include, but is not limited to:
* Email address
* First name and last name
* Phone number
* Address, State, Province, ZIP/Postal code, City
* Usage Data
Data usage
Usage Data is collected automatically when using the Service.
Usage Data may include information such as the User’s Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of the Company’s Service that the User visits, the time and date of the User’s visit, the time spent on those pages, unique device identifiers and other diagnostic data. When the User accesses the Service by or through a mobile device, the Company may collect certain information automatically, including, but not limited to, the type of mobile device the User uses, the User’s mobile device’s unique ID, the IP address of the User’s mobile device, the User’s mobile operating system, the type of mobile Internet browser the User uses, unique device identifiers and other diagnostic data.
The Company may also collect information that the browser sends whenever the User visits the Company’s Service or when the User accesses the Service by or through a mobile device.
Cookies policy:
The Company uses Cookies and similar tracking technologies to track the activity on the Company’s Service and store certain information. Tracking technologies used are beacons, tags, and scripts which collect and track information, and to improve and analyze the Company’s Service. The technologies that are used by the Company may include:
Cookies or Browser Cookies. A cookie is a small file placed on the User’s Device. The User can instruct the browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if the User does not accept Cookies, the User may not be able to use some parts of the Company’s Service. Unless the User has adjusted the browser setting so that it will refuse Cookies, the Company’s Service may use Cookies.
Flash Cookies. Certain features of the Company’s Service may use local stored objects (or Flash Cookies) to collect and store information about the User’s preferences or the User activity on the Company’s Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how the User can delete Flash Cookies, please read “Where can the User change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of the Company’s Service and the Company’s emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on the User’s personal computer or mobile device when the User goes offline, while Session Cookies are deleted as soon as the User closes the web browser.
The Company use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by the Company
Purpose: These Cookies are essential for providing the User with services available through the Website and to enable the User to use some of its features. Cookies help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that the User has asked for cannot be provided, and the Company only uses these Cookies to provide the User with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by the Company
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by the Company
Purpose: These Cookies allow the Company to remember choices which the User makes when the User uses the Website, such as remembering the User’s login details or language preference. The purpose of these Cookies is to provide the User with a more personal experience and to avoid having to re-enter the User’s preferences every time the User uses the Website.
For more information about Cookies which the Company uses, and the User’s choices regarding cookies, please visit the Company’s Cookies Policy or the Cookies section of the Privacy Policy.
Use of Your Personal Data
To provide and maintain the Company’s Service: This includes monitoring the usage of the Service.
To manage the User’s Account: To manage registration as a user of the Service. The User’s Personal Data provided can give access to different functionalities of the Service that are available to the User as a registered user.
For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items, or services that the User has purchased, or of any other contract with the Company through the Service.
To contact the User: By email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including any security updates, when necessary or reasonable for their implementation.
To provide the User with news: This includes special offers and general information about other goods, services, and events which the Company is offering, that are similar to the ones which the User has already purchased or enquired about, unless the User has opted not to receive any such information.
To manage the user’s requests: To attend to and manage requests to the Company.
For business transfers: The Company may use the User’s information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by the Company about Services is counted as being part of the assets transferred.
For other purposes: The Company may use the User’s information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of the Company’s promotional campaigns and to evaluate and improve the Service, products, services, marketing, as well as the User’s experience.
The Company may share the User’s personal information in the following situations:
With Service Providers: To monitor and analyze the use of the Company’s Service, and to contact the User.
For business transfers: In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of the Company’s business to another company.
With Affiliates: The Company may share the User’s information with the Company’s affiliates, in which case the Company will require those affiliates to honor this Privacy Policy. Affiliates include the Company’s parent company and any other subsidiaries, joint venture partners or other companies that the Company controls, or those that are under common control of the Company.
With business partners: To offer the User certain products, services, or promotions.
With other users: When a User shares personal information or otherwise interacts in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With the User’s consent: The Company may disclose the User’s personal information for any other purpose with the User’s consent.
Retention of the user’s personal data
The Company will retain the user’s Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. The Company will retain and use the User’s Personal Data to the extent necessary to comply with the Company’s legal obligations (for example, if the Company is required to retain the User’s data to comply with applicable laws), resolve disputes, and enforce the Company’s legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of the Company’s Service, or the Company is legally obligated to retain this data for longer time periods.
Who does the company share information with
The Company shares the User’s personally identifiable information with reputable third parties who help process the User’s orders, such as delivery and logistics teams and payment processing agencies. All third parties that work together to process the User’s order have stringent confidentiality and security measures and are committed to preventing the misuse of the User’s personal information. The Company also reserves the right to share the User’s personal details if the Company believes it is necessary to comply with the law, to protect the safety of the Company’s users, or to protect the Company’s rights.
The Company may share non-personally identifiable information, such as the User’s URL or IP address with third-party advertisers or third-party advertising companies. This information CANNOT be traced to the User’s personal details.
Legal requirements
The Company may disclose the User’s Personal Data in the good faith belief that any such action is necessary in order to:
* Comply with a legal obligation.
* Protect and defend the rights or property of the Company.
* Prevent or investigate possible wrongdoing in connection with the Service.
* Protect the personal safety of Users, the Service, or the public.
* Protect against legal liability.
Information security
The security of the User’s Personal Data is important to the Company, while reiterating that no method of transmission over the Internet, or method of electronic storage is 100% secure. While the Company strives to use commercially acceptable means to protect the User’s Personal Data, the Company cannot guarantee its absolute security.
Children’s privacy
The Company’s Service does not address anyone under the age of 13. The Company does not knowingly collect personally identifiable information from anyone under the age of 13. If the User is a parent or guardian, and therefore aware that the child has provided the Company with Personal Data, please contact the Company. If the Company becomes aware of collecting Personal Data from anyone under the age of 13 without verification of parental consent, the Company takes steps to remove that information from the Company’s servers.
If the Company needs to rely on consent as a legal basis for processing the User’s information and the User’s country requires consent from a parent, the Company may require the User parent’s consent before collecting and using that information.
Links to other websites
The Company’s Service may contain links to other websites that are not operated by the Company. If the User clicks on a third-party link, the User will be directed to that third party’s site. The Company strongly advises the User to review the Privacy Policy of every site that the User visits. The Company has no control over and assumes no responsibility for the content, privacy policies or practices of any third-party sites or services.
Policy modifications
This Privacy Policy may be updated from time to time. Any changes will be posted here, so be sure to visit the policy periodically.
Severability
If any provision of the Terms of Use is held to be invalid, void, or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.
Applicable law
The Laws of the United Arab Emirates shall govern the use the Terms of Use, without regard to conflict of laws principles. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in Dubai, UAE.
Comments and questions
Users are requested to contact the Company for any questions, comments, or concerns regarding the Company’s Privacy Policy.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Changes to this Privacy Policy
If you have any questions about this Privacy Policy, You can contact us:
By email: info@modernlaundry.net
By visiting this page on our website: https://modernlaundry.net/terms.php?lang=en
By phone number: +971 50 186 2474